Trade Forex, Stock,
Commodities and Indices
Up to 81% Return*

 

Terms and Conditions

1. General

The following describes the terms and conditions owned and operated by Azurepearl Capital, Bridge St. Castries City St. Lucia, DBA www.redwoodoptions.com (henceforth “RWO.”). Please feel free to use the customer support Live Person button located on top right of the page or to contact us us by e-mail at support@redwoodoptions.com if you have any further questions or inquiries

BY USING AND ACCESSING OUR WEB SITE, YOU ACCEPT, WITHOUT LIMITATION, ALL OF THESE TERMS AND CONDITIONS

We reserve the right to change these terms and conditions at any time. Change of these Terms & conditions will occur by mere posting of a new and modified version of these terms and conditions on our web site. By using our web site, you agree in advance that each use will be subject to the then applicable Terms & conditions.

By using our web site you accept its Terms & conditions and Privacy Statement set forth below. If you do not agree with these policies, discontinue using this site immediately.

2. Online Services Agreement
This Agreement is made by and between Redwood Options (“Our site”) and you.

This Agreement applies to both the Site and trading platform, and to the electronic content and / or software currently contained on the Site that provides the customers with real-time information on exchange rates of currencies, and the program transaction services on the forex market via internet, telephone or fax, and any other features, content or services that Redwood Options may add later (the “Services”). 

3. Membership Eligibility

Services are available and reserved only for individuals or businesses that can establish a legally binding contract under the laws applicable in their country of residence. Without limiting the undermentioned terms, our Services are not available to people aged under 18 or who have not attained the legal age (“Minors”). If you are a minor, you can not use this service. PLEASE DO NOT USE THIS SITE IF YOU ARE NOT QUALIFIED. 

To avoid any doubt, we disclaim any liability for unauthorized use by minors of our Services in any manner or another. In addition, our Services are available only for people who have experience and sufficient knowledge in financial matters, able to evaluate the benefits and risks of acquiring financial contracts via this site. You are solely responsible for any decision made by you based on the content of the Site. 

Without derogating from the above-mentioned provision, we disclaim any responsibility for auditing and/or checking your level of knowledge and/or experience, and any liability for damages and/or loss suffered as a direct result and/or indirectly from your use of the Site. It is the same for any transaction and/or use of the Services. Without limiting the above-mentioned provisions, our Services are not available in areas where their use is illegal and Redwood Options reserves the right to refuse and/or cancel access to its Services to anyone at its sole convenience. 

USA citizens are restricted on this trading platform from trading currencies and commodities due to U.S. regulation by CFTC.

4. Registration Information and Requirements 

When registering, you’ll have to provide certain identifying information. You are responsible for the security of your account’s login and password. You are solely responsible for any damage caused by reason of any act or omission resulting in improper or illegal use of your account. 

You agree to provide accurate information, accurate and complete information about yourself during the registration process and you also agree not to impersonate another person or entity, and not to hide your identity for Redwood Options for any reason whatsoever. If you register as a commercial entity, you declare that you have the required authority to bind that entity to this Agreement. 

Redwood Options treats carefully the information you provide to us according to the disclosure of information provided during the registration process and privacy policy. 

5. Legal Restrictions 

Without limiting the undermentioned provisions, you understand that laws regarding financial contracts vary throughout the world, and it is your responsibility to make sure you properly comply with any law, regulation or guideline in your country of residence regarding the use of the Site. To avoid any doubt, the ability to access our Site does not necessarily mean that our Services and/or your activities through the Site are legal under the laws, regulations or directives relevant to your country of residence. 

You hereby declare that the money in your account with Redwood Options does not come from drug trafficking, kidnapping or other illegal or criminal activity. 

6. Limited License 

Redwood Options grants you a limited non-exclusive, non-transferable license to access and use the Site (the “License”). The license is subject to your compliance with the terms of this Agreement. You agree not to resell or make available the Site to any other person, and will not copy any documents contained on the Site for resale or for any other purpose without the prior written consent of Redwood Options. 

To avoid any doubt, you will be liable and bound by any unauthorized use of the Site, in violation of this section. You agree to use all the information received from the information systems Redwood Options for the sole purpose of performing transactions in the only limits of the Site. 

You also agree not to use electronic communication feature of a Service on the Site for any illegal, abusive, intrusive, obscene, threatening or hateful purpose, as well as harassment and vilification in the privacy of others. The license granted here under shall terminate if Redwood Options considers that any information provided by you, including your e-mail is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if Redwood Options determines that you committed a crime on the Redwood Options trading platform (including without limitation the conclusion of a transaction outside the market rates). 

If such a violation occurs, you agree to cease accessing the Services. You agree that in its sole discretion and with or without notice, may terminate your access to all or part of the Services, close any open transaction and remove and discard any information or content within a Service. 

7. Risk Disclosure 

You agree to use the Site at your own risk. 

Without limiting the undermentioned provisions, the services provided on this site is intended only to customers who are able to withstand the loss of any money they invest and who understand the risks and have experience in taking risks in financial markets. The possibility exists that you could endure a loss of some or all of your initial investment and hence you should not invest money that you cannot afford to lose. You should be aware of all the risks related to binary options trading, and solicit advice from an independent financial advisor in case of doubts. 

8. Financial Information 

Through one or more of its Services, Redwood Options can make available to you a wide range of financial information that is generated internally from agents, suppliers or partners (“Third Party Providers”). 

This includes, but is not limited to financial market data, quotes and news, analyst opinions and research reports, graphs and data (“Financial Information”). 

The financial information provided on this Site is not intentional investment advice. Redwood Options offers financial information only as a service. Redwood Options and its Third Party Providers do not warrant the accuracy, timeliness, completeness or correct sequencing of the financial information, or results of your use of this financial information. The financial information may promptly become unreliable for various reasons, including, for instance, changes in market conditions or economic circumstances. Neither Redwood Options or the Third Party Providers are required to update the information or opinions included in the financial information, and we can interrupt the flow of financial information at any time without notice. 

It is your responsibility to verify the reliability of the information on the Site and its suitability for your needs. We exclude all liability for any claim, damage or loss of any kind caused by information contained in the Site or referenced by the Site. 

9. Inactive Accounts

Accounts which do not present any type of transactions for a period of four months or more will be considered as Inactive Accounts.

The Company reserves the right to charge an account maintenance fee of 10 USD (or the equivalent in other currencies) per month.

10. iFollow Feature 

iFollow is based on traders’ past performance and Redwood Options does not guarantee future results from these traders or this feature. Traders use the iFollow feature at their own risk. Redwood Options is not responsible for any losses incurred with IFollow feature. 

11. Link 

Redwood Options may offer a link to other websites that are provided or controlled by third parties. Such link to a site or sites is neither an endorsement or an approval nor a sponsorship or an affiliation to such site, its owners or its suppliers. Redwood options recommends you make sure you understand the risks associated with the use of such sites before retrieving, using or purchasing via the Internet. 

Links to these sites are provided solely for your convenience and you agree not to hold Redwood Options responsible for any loss or damage due to the use or reliance on any content, products or services available on other sites. 

12. Trading Cancellation 

Redwood Options reserves the right in its sole discretion, to refuse or cancel services, and/or refuse to distribute profits to any person for legitimate reasons, including, without limitation.   

  • If Redwood Options has reason to believe that a person’s activities on the Site may be illegal;
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  • If Redwood Options may be harmed by any fiscal or pecuniary damage due to anyone’s activities;
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  • If Redwood Options consider that one or more operations on the Site were made in violation of this Agreement
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13. KYC (Know Your Customer) Policy, Withdrawal Procedure 

RWO’s finance department handles all withdrawal requests submitted.

Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

RWO holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.

Prevention:

RWO aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.

When you deposit funds we will require the following documents:

  • A copy of a government issued ID.
  • Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back side with the CVV covered).
  • A copy of a utility bill or bank statement within the past 12 months, it must include your name, address and the logo of the issuing company.

*All copies of the documentation should be submitted in color.

If you have any questions please don’t hesitate to contact our customer support: support@redwoodoptions.com

When do I need to provide these documents?

We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.

Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.

Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.

How can I send you these documents?

Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then send it to us via mail to support@redwoodoptions.com

How do I know my documents are safe with you?

RWO holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.

We thank you for your cooperation in helping us make RWO a safer place to trade.

Initial deposits made with a credit card can only be withdrawn via the same method that was used to fund the account. The minimum withdrawal amount back to a credit card is 5 or 100 via bank wire transfer (depending on the currency to which your account is set). RWO charges no withdrawal fees for credit cards. RWO is not responsible for charges incurred due to foreign currency exchange.

Earnings can be withdrawn via bank wire transfer or credit card. RWO reserves the right to withdrawal earnings via their choice of method. The minimum amount required to withdrawal earnings is 100, depending on the currency to which your account is set.

For bank wire transfers, RWO covers the withdrawal fee for the first withdrawal of a given month. Any subsequent withdrawal using bank transfer will accompany a processing fee of $30, which covers the transfer fee. The transfer fee covers the charge of sending your earnings to your bank account; however RWO is not responsible for any additional fees incurred.

Once a withdrawal request has been submitted, it will take RWO up to 7 business days to process the request. Once the request has been approved please allow an additional 5-7 days for the funds to show in your account. If investment rewards and bonuses have been received, RWO will only process a withdrawal request once all terms have been met. A single withdrawal is limited to 2,000 per week, depending on the currency of your trading account. Withdrawals will be processed once a week on Thursday.

The card holder agrees that the merchant of record is able to store cards on file for quick deposits when required.

14. Investment Reward and Bonus Policy 

Redwood Options offers a number of attractive reward features to its new and returning traders. Cash promotions, bonuses and one-time trading credits rewarded to customers are part of Redwood Options’ promotions program. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change. Unless stated otherwise on specific promotions the default promotional terms apply to all bonuses as shown below: Withdrawal of funds which have received additional rewards, bonuses, or promotions, require a trading volume fulfillment of 30, 40 or 50 times the bonus or in the event of a refund bonus 20 times the bonus amount. The trade volume requirement begins upon receipt of the bonus in the traders account. Upon receipt of the bonus, the trading requirement must be fulfilled prior to withdrawing funds from the account. The volume requirement is subject to cancellation should the account balance drop below one (1) trade. The minimum trade is 5 EUR/ USD depending on the currency of your account. Cancelled trades are not counted towards the trading volume. 

All funds can only be withdrawn when the preceding stipulation has been fully met and fulfilled; this includes the original deposit and all other subsequent deposits. 

Any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity based on the provision of the bonus will nullify the account and any and all profits or losses garnered. 

15. LIMITED LIABILITY 

We are committed to ensure continuity of the Services on the Site. However, we assume no responsibility for any error, omission, deletion, interruption, delay, defect, in operation or transmission, communications line failure, theft or destruction or unauthorized access or alteration of the Site or Services. We decline responsibility for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware or software, or any technical failure because of technical problems or traffic congestion on the Internet, the Site or any Service. 

To the extent permitted by applicable law, in no event shall we be liable for any loss or damage arising from use of the Site or Services for any content posted on or through the Site or Services, or the conduct of all users of the Site or Services, whether online or offline. 

IN NO EVENT REDWOOD OPTIONS OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL BE LIABLE FOR ANY DAMAGES WHATSOEVER TO YOU, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION THE QUALITY OF THE USEFULNESS OF INFORMATION PROVIDED THROUGH OR AS PART OF THE SITE OR ANY INVESTMENT DECISION MAKING ON THE BASIS OF THE INFORMATION, WHETHER THE DAMAGES WERE PREDICTABLE OR NOT AND WHETHER OR NOT REDWOOD OPTIONS HAS BEEN ACQUAINTED WITH THE POSSIBILITY OF SUCH DAMAGES. 

LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL THE REDWOOD OPTIONS CUMULATIVE LIABILITY TO YOU EXCEED THE AMOUNT OF MONEY YOU TRANSFERRED OR DEPOSITED IN YOUR ACCOUNT ON THE SITE IN CONNECTION WITH THE TRANSACTION GIVING RISE TO SUCH LIABILITY. 

16. AML Procedures 

Prohibited Uses: It is prohibited to abuse this Site for purposes of money laundering. Redwood Options employs best practice anti-money laundering. Redwood Options reserves the right to refuse and to terminate any business relationship, and to cancel any operation of customers who do not comply with the requirements of anti-money laundering: 

  1. Online traders should provide all information required for registration.
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  3. The earnings will be paid to the person who first registered for an account online.
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  5. When a customer maintains an account through wire transfers, the gains will be distributed to the sole owner of the originating bank account. When you make deposits in this way, it is the responsibility of the live trader to ensure that the trader’s account number and the registered name of the account owner accompany every transfer to Redwood Options.
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  7. When a fund is made using a credit card or debit card, the winnings will be distributed solely to the person whose name appears on the card used to make the deposit and will not be reimbursed on the same card.
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  9. Only one account is allowed per person. No gains can be levied on accounts opened under false names or multiple accounts opened by the same person.
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  11. Redwood Options may, from time to time at its sole discretion, require from a customer to provide additional proof of identity such as notarized copy of passport or other means of identity verification as deemed necessary circumstances and may, at its sole discretion, suspend an account until the required proof is provided.  
17. Intellectual Property 

Every content, trademark, service mark, trade name, logo and icon are the property of Redwood Options or its affiliates or agents and are protected by law and international treaties and provisions relating to copyright. You agree not to remove copyright notices or other indications of protected intellectual property rights of any material you print or download from the Site. You will not obtain intellectual property rights, or any right or license to use such material or the Site, other than those set forth herein. 

Images displayed on the Site are property of Redwood Options. You agree not to upload, post, distribute or reproduce any information, software or other material protected by copyright or other intellectual property right (including rights of publicity and privacy) without first obtaining permission from the copyright owner and the prior written consent of Redwood Options. 

18. Indemnification 

You agree to defend and indemnify Our company and its officers, directors, employees, and agents and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of / or in any way connected with your access to / or use of the Site or Services; your violation of any of the terms in this Agreement; or your breach of any applicable laws or regulations. 

19. Term and Termination 

The term of the Agreement shall be unlimited however Our company will be allowed to terminate this Agreement at any time by notice to you. As of termination, you shall not be able to carry out new transactions. 

20. General 

Our company will not be liable in any way to any persons in the event of force majeure, or for the act of any government or legal authority. In the event that any provision in this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure of a party to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision. Our company may assign this Agreement or any rights and/or obligations here under without your consent. Our company may amend the terms of this Agreement from time to time by posting the amended terms on the Site. You are responsible for checking whether the Agreement was amended. Any amendment shall come into force as of the day it was published on the Site. If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our Services, and inform us in writing immediately. 

21. Cancel Feature Abuse 

RWO offers a special cancellation feature that allows traders to cancel a trade within a few seconds of execution. Abuse of the cancellation feature can be considered market arbitrage and can result in forfeiture of profits. RWO reserves the right to cancel a position if the cancellation feature is abused for any period of time. RWO reserves the right to cancel this feature if it is abused for any period of time and resulting profits may be forfeited from such abuse. 

22. Recommendations are not Guaranteed 

While the Strategy Advisor software provides generic trading recommendations in the form of indicators, such generic recommendations do not constitute a personal recommendation or investment advice and do not take your financial circumstances or objectives into account. Every decision, whether to call or put, the investment amount, and all other variables, are the customer’s choice, and are an independent decision which is to be taken at the customer’s own risk. You are solely responsible for evaluating the merits and risks associated with the use of the Strategy Advisor software or any content on the Web site before making any investment or other decision based on such Content or recommendations. You agree not to hold the Strategy Advisor or similar services liable for any possible claim for damages arising from any decision you make based on information made available to you through the Web site. 

The Strategy Advisor does not take responsibility for the outcome of any trade made based on the recommendations of our indicators. This device does not act as an advisor to our customers, and as such is not responsible for any losses incurred by the customer’s trading decisions. While the information given by the indicators is believed to be accurate and reliable, the Strategy Advisor does not, under any circumstances, guarantee wins based on trading with the software’s recommendations. You further acknowledge and agree that neither the Strategy Advisor nor the Service and Information Providers shall be responsible or liable, directly or indirectly, for any damage, liability or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

23. Recording of Calls

The Company informs the Client that it may record telephone conversations without use of a warning tone to ensure that the material terms of the transactions, and any other material information relating to the transactions is promptly and accurately recorded.

  1. Such records will be our sole property and accepted by the Client as evidence of the orders or instructions given.

  2. The Company is under no obligation to deliver or expose such material to anyone.

  3. Any of these records/recordings may be used by the Company for any purpose the Company sees fit, including in the resolution of conflicts which might occur between the Parties.

  4. In any event in which the Company shall be required to deliver a copy of such or provide documentation regarding your account, including by strict instructions from the competent bodies or authorities, you shall bear the full cost of duplicating and/or copying of any record and/or documents in accordance with the then current the Company official price list for such services.